PetSmart

I just left Petsmart on telegraph and 12 mile, I took my Chihuahua in to be bathed and have her nails trimmed.I had her vaccination record card with all of her vaccines and her rabies vaccines I took her to a Oak Park mobile clinic to get the remainder of her vaccines a month ago. she’s only a year old The ladies at the front desk at Petsmart said they could not give my Chihuahua a bath or clip her toenails because the mobile clinic I went to didn’t give me a print out sheet from a veterinarians office so they could not help me and they turned me away. So this Bussiness turns down money and then I have a small Chihuahua. Clearly I had her vaccination card and they said the little stickers that were put on her chart could have been fake! Yet the vaccination record chart stickers, had the veterinarians name and phone number and it was dated. don’t waste your time if you have just your dogs vaccination card and not a print out from a veterinarian. I did book my Chihuahua’s appointment today and it was a total inconvenience, the ladies were rude and unprofessional! Thank you! for nothing Petsmart..

I have a new puppy and wanted suggestions for more natural pet food. The staff was very efficient in sending assistance and the clerk helping me was very knowledgeable, responding to questions, making suggestions, etc. Directed me towards the correct food for the age of my puppy and made additional diet recommendations! Full service!

Went to have my American Bully's nails buffed. It went well, she's a pro. Lots of questions are asked , and you must show proof of rabies vax. Banfield and Petsmart, aren't connected so records don't transfer over, which kinda sucks. Make sure to pay the groomer directly , and avoid taking the invoice elsewhere (to the cashier) . The groomers all work hard and are pleasant, they deserve every penny and then some. Thanks Jay, Asia, the lady who trimmed my dogs nails (I can't remember her name right now) and the rest of the team! I love looking at the clearance area for markdowns for items I can use.

I’m only giving this 1 star because I can’t give it anything lower. I am utterly disappointed with my experience at pet service during Bath & Brush appointment of my Pomsky, they not only shave my dogs rear area, they shaved it uneven, some parts were long, some parts down to the skin and some parts middle length, looks horrible. My dog has had Bath & Brush at other PetSmart locations many times before and was never ever shaved anywhere. They should known husky and shepherd type dogs should not be trimmed and If they thought it really needed it, should ask the owners permission first. It’s the worst shaving I have seen on planet earth, anyone could have done a better job.

Our pets (3 dogs) absolutely LOVE Lamaria. We’ve had such a bad experience with other groomers, only to encounter Lamaria by chance and be able to have our pets experience her. Lamaria took her time with our Beagle, Cavapoo, and Labradoodle. At the end, they looked GREAT! I am so thankful to Lamaria for getting our babies together.